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Consequently, the complaint was closed due to lack of cooperation, with the option to reopen if the player resumed contact. Despite multiple requests for information and extensions granted to allow for communication, the player failed to respond to further inquiries from the Complaints Team. The player from Spain had requested a withdrawal less than two weeks before submitting the complaint. More information about which bonuses are available in your region can be found in the ‘Bonuses’ section of this review.
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